News 2.7.13

Annie Murphy Seminar

Basic Fair Housing - Essential Training for All Staff

On Tuesday, October 16, 2012, Annie Murphy presented a class on Basic Fair Housing – Essential Training for All Staff. Few things can be as time consuming, exasperating, and expensive to defend as a Fair Housing Complaint. The class gave a general overview of Fair Housing legislation and identified the protected classes. Annie instructed on how to avoid Fair-Housing inconsistencies that are often unintentionally included in advertising, and how an “innocent comment” can turn into a discrimination complaint. There was also discussion on how to be “reasonable” with reasonable accommodation requests while following policies and procedures to maintain consistency. Practical communication guidelines and other day-to-day issues that can lead to Fair Housing complaints were also covered, so the workshop was well suited for all staff, including maintenance and housekeeping.

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